Privacy Policy

Last updated: December 2025

Loop Remote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use this website.

Information We Collect

Personal Information You Provide

Name and contact information (such as email address) when you book a consultation call through TidyCal
Communication preferences
Any information you choose to share with us through contact forms or email

Consultation Booking

When you book a consultation call through TidyCal, we collect the information you provide during the booking process (name, email, and any details you choose to share). This information is used to schedule and conduct the consultation. TidyCal's privacy practices apply to their booking platform.

Time-Tracking App

Our free Time-Tracking tool allows you to track time and manage projects. Data entered in this tool (such as time entries, project names, client information, and task descriptions) is stored locally in your browser using localStorage. We do not collect, transmit, or store this data on our servers. You can clear this data at any time by clearing your browser's local storage.

Information We Collect Automatically

Usage data (pages visited, time spent on site)
Device information (IP address, browser type, operating system)
Cookies and similar technologies (see our Cookie Policy)
Analytics data (Google Analytics, Hotjar)

How We Use Your Information

We use your information to:

Respond to your inquiries and consultation requests
Schedule and conduct consultation calls
Communicate with you about our services
Improve our website and user experience
Ensure security and prevent fraud
Comply with legal obligations

Note: This website does not process payments. If you enter into a service agreement with Loop Remote after a consultation, any additional data collection will be handled separately as part of that service agreement.

Legal Basis for Processing (GDPR)

We process your personal data based on:

Legitimate Interest: To respond to inquiries, schedule consultations, and improve our website
Consent: For marketing communications where applicable
Legal Obligation: To comply with applicable laws

Data Sharing and Disclosure

We may share your information with:

Service Providers: TidyCal (consultation booking), Slack, Zoom, Google (Analytics, Meet, Calendar), Hotjar
Legal Requirements: When required by law

We do not sell, rent, or trade your personal information.

Data Retention

We retain your personal data only as long as necessary to:

Respond to your inquiries and schedule consultations
Fulfill legal obligations
Resolve disputes
Enforce agreements

Your Rights (GDPR)

You may:

Access your data
Rectify inaccuracies
Request deletion
Request portability
Object to processing
Restrict processing
Withdraw consent

To exercise these rights, contact us at isaura@loopremote.com.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

International Data Transfers

Your data may be processed outside the EEA, but we ensure adequate protection through appropriate safeguards (such as Standard Contractual Clauses).

Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from them.

Changes to This Policy

We may update this Privacy Policy. The latest version will always be posted here with the updated date.

Contact Us

Loop Remote — owned by Isaura Santos
Rua Peixinho Júnior 1, 4E, 2770-136, Paço de Arcos, Portugal
isaura@loopremote.com